~ Shipping Info:
 
Due to overwhelming demand and extreme unpredictability in the speed of international shipping, orders placed today may take up to 16 weeks to ship. 
 
~ Returns & Refunds:
 
We want you to absolutley love your LOTUS Mouthpiece.  If you're not completely satisfied with your mouthpiece, please contact us to discuss an exchange or a refund. All customs and shipping fees will be deducted from your refund for refused deliveries.  
 
Exchange & Refund Policy details.